Remit Payment Address
Springs Waste Systems, LLC.
1990 Reliable Circle
Colorado Springs, CO 80906
Please detach and return stub with payment.
Billing Frequency
Residential customers are billed every three months, 3 months in advance. Commercial customers are billed monthly.
Payment Due Date
Your current bill is due by the last business day of the month. Please contact us if you expect your payment will be past due. A late fee of $5.00 may be assessed on past due balances.
Errors on Your Bill
Contact us immediately if you find an error on your bill. This statement will be considered correct unless our office is notified within 30 days.
Automatic Payment Plan
If you have arranged to have your billing drafted directly from your checking or savings account, it is noted on your statement. If you would like an application for this
convenient payment method, call our office.
Billing Address Changes
For billing address changes, check the box on the front of the payment stub and provide your new billing address
below.
Fees and Charges
For returned check or EFT payments there is a fee of $35.00. The reinstatement fee for service stopped due to non-payment is $10.00. To have next day service, payments must be in our office by 4 pm.
Office Hours
Our office is open Monday through Thursday, 8:00am – 5:00pm, and Friday, 8:00am – 4:00pm.
Collection Times and Tips
Residential garbage needs to be set out by 7:00 a.m. or the night before. Commercial garbage out the night before.
Please bag all loose garbage and try to get all your garbage into the cart. Place cart at curb with front of lid facing the curb and at least 3 ft from mailboxes, cars, fences, etc. When moving in place boxes at the curb.
95 gal. cart service includes up to 3 additional bags or
bundles outside your cart. Bundles of branches and brush must be cut and tied-less than 3 ft in length and 12 inches in diameter. 65 gal. cart service is for the cart only. Can service is for the stated cans only. We are not responsible for personal items left next to carts or containers.
Holiday Schedule
We observe the following holidays:
New Years Day Memorial Day
Independence Day (July 4th) Labor Day
Thanksgiving Day Christmas Day
If any of these holidays falls on a weekday, that day’s
collection will be one day late as will the remainder of the
service days that week. All other holidays are considered regular schedule.
Missed Service
If your service is missed or you forgot to put your garbage out, call us by noon the next business day at 719-634-7177. In some cases, a return trip charge may be added to your
account.
Extra Garbage
Please call our office for pickup of bulky items such as
furniture, carpet and most appliances. Additional charges may apply.
Moving
It is the customer’s responsibility to stop or transfer service. If you plan to move across town or out of the area, call in advance so we can best schedule the change. Customers are held responsible until notice is given.
Vacation and Temporary Stops
For vacations of 4 weeks or more, you must call the office to stop service prior to departure to receive any vacation credit.